Privacy Policy
Last updated:
1. Information We Collect
We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This includes name, email address, phone number, postal address, profile picture, payment method, and other details.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, including processing transactions (via Cashfree/Razorpay), sending administrative messages, and providing customer support for your hotel bookings and shop orders.
3. Payment Information
We do not store your credit/debit card details on our servers. All online transactions are processed through secure, RBI-compliant payment gateways (such as Cashfree) using Bank-Grade 256-bit SSL encryption.
4. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: info@bakkhali.in
- Phone: +91 93820 79401
- Address: Kakdwip, West Bengal, India